Hotel Mousai Cancun Adults Only | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

75 photos

Book here and pay

10% less

than on Booking.com!

Key details

About the Hotel

Carretera A Punta Sam, Cancun, Mexico, 77400

“The location offers amazing views and easy beach access.”view full review

Hotel Mousai Cancun Adults Only, a 5-star oasis, welcomes guests to indulge in all-inclusive luxury designed exclusively for adults. Amenities include a wellness-focused spa, gourmet dining options, and two stunning infinity pools. Located in Costa Mujeres, this exclusive hotel features chic, contemporary design elements throughout its luxurious spaces.

Rooms & Amenities

The suites at Hotel Mousai Cancun Adults Only are elegantly designed with premium amenities such as luxury bedding, aromatherapy, and Nespresso coffee makers. Each suite offers stunning ocean views and unique features like iPad-controlled curtains and smart toilets, ensuring a remarkable stay.

Dining Options

Dining at Hotel Mousai includes three gourmet restaurants, featuring diverse culinary experiences such as traditional Italian cuisine at NOI and refined snacks at the Beach Pool Bar. Additional options include 24-hour room service for guests seeking convenience.

Leisure & Wellness

The leisure facilities at the hotel include two infinity pools, a wellness zone with state-of-the-art fitness equipment, and exclusive access to nearby recreational activities such as snorkeling and yoga. Hotel Mousai also provides a world-class spa experience at Spa Imagine, complete with high-end treatments and a hydrotherapy circuit.

Location & Transportation

Hotel Mousai Cancun Adults Only is located near notable attractions such as the El Meco Archaeological Site and Playa Mujeres Golf Club, designed by Greg Norman. Guests can conveniently reach the hotel via private transfers or taxis, with Cancun International Airport just a 30-minute drive away.

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite 1 King Bed

2 persons

88 m²

1 King-size bed

Shower

Bathtub

room details

Ultra Suite 1 King Bed

2 persons

88 m²

1 King-size bed

Shower

Bathtub

room details

Ultra Suite 2 Queen Beds

2 persons

88 m²

2 King Size Beds

Shower

Bathtub

room details

Suite 2 Queen Beds

2 persons

88 m²

2 King Size Beds

Shower

Bathtub

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cancun 9.1 km

Airports

Isla Mujeres (ISJ) 8.0 km

Cancun (CUN) 26.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Extraordinary Culinary Experience

“During my stay, I had the pleasure of dining at NOI, and it surpassed my expectations. The Capricciosa pizza had a perfectly crisp crust, and the Fettuccine Alla Bolognese was rich and flavorful. Every item on the menu is made from scratch, which elevated the dining experience to another level. The attentive service from our server Alfonso made the meal even more enjoyable, and the manager, Marcos, personally checked in on us. I highly recommend indulging in the exquisite culinary delights here.” view full review

Jaw-Dropping Accommodations

“The rooms at Hotel Mousai are simply fine. They are elegantly designed with modern features, including remote-controlled blackout curtains that ensured a perfect night's sleep. The beds were incredibly comfortable, making it difficult to leave the room. I felt like royalty thanks to the luxurious amenities that surrounded me, offering a serene atmosphere for relaxation.” view full review

World-Class Relaxation

“The spa services provided at Hotel Mousai truly made my stay really good. Each treatment was tailored to my preferences, allowing me to unwind and rejuvenate without any distractions. The serene ambiance and skilled therapists helped me escape from the everyday stresses of life. I would recommend checking out their spa offerings for a truly revitalizing experience.” view full review

Top Notch Entertainment Options

“I thoroughly enjoyed the media and entertainment options available during my stay. The hotel features excellent technology in the rooms, allowing for an immersive entertainment experience. Whether I was watching a movie or listening to music, the quality of the audiovisual setup was excellent. It made relaxing in my room just as enjoyable as going out to explore the resort.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Adults only
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Yoga class

Services

Paid airport shuttle
Valet parking
Room service
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Spa & Leisure

Infinity pool
Rooftop pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Spa & wellness centre
Jacuzzi
Massage

Room features

Air conditioning
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
iPad

Location

Carretera A Punta Sam, Cancun, Mexico, 77400

Map view

Carretera A Punta Sam, Cancun, Mexico, 77400

City landmarks

Landmark

El Meco Archaeological Site

2.1 km

Landmark

Puerto Amada

1.2 km

Landmark

Asterix

1.5 km

Landmark

El Meco

2.1 km

Church

Catholic church Maria Estrella del Mar

2.4 km

Landmark

All Ritmo

3.2 km

Golf Course

Playa Mujeres Golf Club

3.6 km

Landmark

Delphinus Playa Mujeres

3.7 km

Beach

Beach at the Dreams Playa Mujeres Resort & Spa

3.9 km

Landmark

El Centro

6.5 km

Church

Iglesia de Nuestra Senora del Carmen

6.1 km

Landmark

El Malecon

6.6 km

Church

Parroquia Inmaculada Concepcion

6.6 km

Reviews and Ratings

Reviews from guests about their experience.

Duane

United States, March 2025

5.0/10

During my six-night stay at Hotel Mousai Cancun, I enjoyed the cleanliness of the hotel and the delicious cuisine, especially the grilled dishes. However, I found the staffing levels to be quite low, leading to long waits for menus and service. Additionally, the lack of shower facilities at the rooftop pool was inconvenient, and I was surprised by the complicated light and blind controls in my room.

Rooms

8.0

My suite with a king bed was clean, but I noticed it lacked sufficient countertop space and had a confusing setup with glass features and keypads.

Service

7.0

While the staff were friendly and nice, they seemed short in number, which resulted in slower service.

Location

9.0

The hotel's location was quite nice, providing a good escape in Cancun.

Dining

9.0

The cuisine was a highlight for me, particularly the grilled dishes that added to the overall experience.

Facilities

6.0

Facilities like room service and airport shuttle were available, but the absence of showers at the rooftop pool was a letdown.

Drew

United States, January 2025

5.6/10

I had a pleasant 6-night stay at Hotel Mousai Cancun. The cleanliness of the rooms was impressive and the cuisine was fantastic, particularly the fish and chips. However, I did experience some delays with staff service and found the amenities a bit lacking, especially at the rooftop pool.

Rooms

9.0

The Suite was clean but quite limited in counter space, which made it a bit inconvenient.

Service

7.0

Some staff seemed short in number, leading to longer waiting times for menus. However, they were friendly and kind.

Location

9.0

The hotel is ideally located, making it easy to explore nearby attractions.

Dining

9.0

The dining options were delicious, especially the fish and chips.

Facilities

6.0

Facilities were nice but needed improvement, especially the lack of showers at the rooftop pool.

Robert

United States, December 2024

5.4/10

I had a wonderful stay at Hotel Mousai for 6 nights. The cleanliness of my suite was impressive, and the cuisine was good. However, I faced some challenges due to the short-staffing which led to long waits, even for menus.

Rooms

9.0

My suite was clean, but the lack of countertop space was a bit frustrating. I found the glass surfaces and keypads for lighting and blinds confusing to use.

Service

7.0

While the staff were friendly and nice, they seemed short in number which resulted in longer waiting times for service.

Location

8.0

The hotel is conveniently located, making it easy to enjoy the surrounding attractions and beaches.

Dining

9.0

The dining options were excellent, and I especially enjoyed the homemade preserves that added a nice touch to the meals.

Facilities

7.0

Though the facilities were generally satisfactory, I was disappointed that there was no shower at the rooftop pool for cleaning up before or after swimming.

Ricky

United States, November 2024

5.8/10

I had a great stay at Hotel Mousai Cancun for six nights. The cleanliness and cuisine were fantastic, truly elevating my experience. However, I did encounter some challenges with slow service due to short-staffing, which made waiting for menus a bit annoying. Overall, I would rate my stay highly but felt there were some areas needing improvement. 🌴🍽️

Rooms

9.0

My Suite with a King Bed was clean and comfortable, though I found the lack of counter space a bit inconvenient. The lighting and blinds system was also confusing at times.

Service

6.5

The staff were friendly, but there weren't enough of them which resulted in longer wait times for service. Even with that, they tried their best to make my stay pleasant.

Location

9.0

The hotel's location is perfect for enjoying Cancun, especially with easy access to various attractions.

Dining

9.5

I absolutely loved the dining options. The cuisine was great, especially the baked apples!

Facilities

7.5

The facilities were generally nice, but I was disappointed there was no shower at the rooftop pool, making it less convenient to use. They also made attempts to upsell hotel purchases which felt a bit intrusive.

John

United States, October 2024

5.8/10

I had a wonderful stay at Hotel Mousai Cancun, with clean rooms and impressive cuisine. though I encountered some service hiccups. The staff were friendly, but they seemed short in number, which led to long waits sometimes. Additionally, the facilities could use some improvements, like a shower at the rooftop pool.

Rooms

9.0

The suite was clean and spacious, but I found the lighting and blinds' keypad controls to be quite confusing.

Service

7.0

While the staff were nice and friendly, the service felt a bit slow, especially during peak times.

Location

9.0

The location was fantastic, offering easy access to beautiful vistas and attractions.

Dining

9.0

The Mediterranean cuisine was a highlight of my stay, with delicious options that exceeded my expectations.