Hotel Mousai Cancun Adults Only | Cancun ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Carretera A Punta Sam, Cancun, Mexico, 77400

Hotel Mousai Cancun Adults Only offers a luxurious adults-only experience with a focus on innovative design and high-end amenities. Guests can enjoy gourmet dining, a world-class spa, and exclusive access to beautiful beaches. This 5-star resort is ideal for couples seeking a romantic getaway.

Rooms & Amenities

The suites at Hotel Mousai provide opulent features such as oceanfront views, private terraces with jacuzzi pools, and smart technology including iPad-controlled amenities. Guests can choose from a range of luxurious accommodations available for up to six guests, each designed for comfort and style. Every suite is equipped with premium bedding, a Nespresso coffee maker, and a spacious bathroom with modern fixtures.

Dining & Leisure

Hotel Mousai features three gourmet restaurants: NOI, a contemporary Italian eatery, the trendy Beach Pool Bar for poolside snacks, and The Rooftop, ideal for cocktails with stunning seascapes. The all-inclusive dining experience is complemented by a talented culinary team delivering exceptional dishes crafted from fresh local ingredients. Room service is also available for those who prefer dining in.

Activities & Services

Offering a range of activities, guests can enjoy water sports like snorkeling and paddleboarding, alongside yoga sessions on the beach. The Infinity Pools provide a tranquil space for relaxation, while the spa offers a hydrotherapy circuit and luxurious treatments to rejuvenate the body and mind. Evening entertainment includes live music events and themed nights.

Location & Transportation

Hotel Mousai is conveniently located near various attractions including the ancient El Meco archaeological site and Playa Mujeres Golf Club. Transportation options include bus services, and the resort is a 30-minute drive from Cancun's international airport. The location allows easy access to nearby natural wonders like cenotes, making it suitable for adventurous guests.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite 1 King Bed

Max:

2 persons

950 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Bathtub

room details

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Ultra Suite 1 King Bed

Max:

2 persons

950 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Bathtub

room details

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Ultra Suite 2 Queen Beds

Max:

2 persons

950 sq. feet

Bed options:

2 King Size Beds

Sea view

Shower

Bathtub

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cancun 5.7 mi

Airports

Isla Mujeres (ISJ) 5.0 mi

Cancun (CUN) 16.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Extraordinary Culinary Experience

“During my stay, I had the pleasure of dining at NOI, and it surpassed my expectations. The Capricciosa pizza had a perfectly crisp crust, and the Fettuccine Alla Bolognese was rich and flavorful. Every item on the menu is made from scratch, which elevated the dining experience to another level. The attentive service from our server Alfonso made the meal even more enjoyable, and the manager, Marcos, personally checked in on us. I highly recommend indulging in the exquisite culinary delights here.” view full review

Jaw-Dropping Accommodations

“The rooms at Hotel Mousai are simply fine. They are elegantly designed with modern features, including remote-controlled blackout curtains that ensured a perfect night's sleep. The beds were incredibly comfortable, making it difficult to leave the room. I felt like royalty thanks to the luxurious amenities that surrounded me, offering a serene atmosphere for relaxation.” view full review

World-Class Relaxation

“The spa services provided at Hotel Mousai truly made my stay really good. Each treatment was tailored to my preferences, allowing me to unwind and rejuvenate without any distractions. The serene ambiance and skilled therapists helped me escape from the everyday stresses of life. I would recommend checking out their spa offerings for a truly revitalizing experience.” view full review

Top Notch Entertainment Options

“I thoroughly enjoyed the media and entertainment options available during my stay. The hotel features excellent technology in the rooms, allowing for an immersive entertainment experience. Whether I was watching a movie or listening to music, the quality of the audiovisual setup was excellent. It made relaxing in my room just as enjoyable as going out to explore the resort.” view full review

General

No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
24-hour security
Private beach
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Yoga class

Services

Paid airport shuttle
Valet parking
Room service
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Spa & Leisure

Rooftop pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Spa & wellness centre
Jacuzzi
Massage

Room features

Air conditioning
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
iPad

Location

Carretera A Punta Sam, Cancun, Mexico, 77400

Map view

Carretera A Punta Sam, Cancun, Mexico, 77400

City landmarks

Puerto Juarez 77500Mexico

El Meco Archaeological Site

1.3 mi

Punta Sam

Puerto Amada

4000 ft

Calle Vialidad s/n

Asterix

5000 ft

El Meco

1.3 mi

Church

Catholic church Maria Estrella del Mar

1.5 mi

Puerto Juárez-Punta Sam Hwy Km 1.5

All Ritmo

2.0 mi

Golf Course

Playa Mujeres Golf Club

2.2 mi

Mar Caribe

Delphinus Playa Mujeres

2.3 mi

Beach

Beach at the Dreams Playa Mujeres Resort & Spa

2.4 mi

El Centro

4.1 mi

Church

Iglesia de Nuestra Senora del Carmen

3.8 mi

Between Calle Abasolo And Av. Rueda Medina

El Malecon

4.1 mi

Church

Parroquia Inmaculada Concepcion

4.1 mi

Reviews and Ratings

Reviews from guests about their experience.

54%

loved their spa retreat and can’t wait to return.

5.4/10

Guest rating

Rooms

8.8

Location

8.8

Service

6.8

Dining

9.0

Duane

United States, March 2025

5.0/10

During my six-night stay at Hotel Mousai Cancun, I enjoyed the cleanliness of the hotel and the delicious cuisine, especially the grilled dishes. However, I found the staffing levels to be quite low, leading to long waits for menus and service. Additionally, the lack of shower facilities at the rooftop pool was inconvenient, and I was surprised by the complicated light and blind controls in my room.

Rooms

8.0

My suite with a king bed was clean, but I noticed it lacked sufficient countertop space and had a confusing setup with glass features and keypads.

Service

7.0

While the staff were friendly and nice, they seemed short in number, which resulted in slower service.

Location

9.0

The hotel's location was quite nice, providing a good escape in Cancun.

Dining

9.0

The cuisine was a highlight for me, particularly the grilled dishes that added to the overall experience.

Facilities

6.0

Facilities like room service and airport shuttle were available, but the absence of showers at the rooftop pool was a letdown.

Drew

United States, January 2025

5.6/10

I had a pleasant 6-night stay at Hotel Mousai Cancun. The cleanliness of the rooms was impressive and the cuisine was fantastic, particularly the fish and chips. However, I did experience some delays with staff service and found the amenities a bit lacking, especially at the rooftop pool.

Rooms

9.0

The Suite was clean but quite limited in counter space, which made it a bit inconvenient.

Service

7.0

Some staff seemed short in number, leading to longer waiting times for menus. However, they were friendly and kind.

Location

9.0

The hotel is ideally located, making it easy to explore nearby attractions.

Dining

9.0

The dining options were delicious, especially the fish and chips.

Facilities

6.0

Facilities were nice but needed improvement, especially the lack of showers at the rooftop pool.

Robert

United States, December 2024

5.4/10

I had a wonderful stay at Hotel Mousai for 6 nights. The cleanliness of my suite was impressive, and the cuisine was good. However, I faced some challenges due to the short-staffing which led to long waits, even for menus.

Rooms

9.0

My suite was clean, but the lack of countertop space was a bit frustrating. I found the glass surfaces and keypads for lighting and blinds confusing to use.

Service

7.0

While the staff were friendly and nice, they seemed short in number which resulted in longer waiting times for service.

Location

8.0

The hotel is conveniently located, making it easy to enjoy the surrounding attractions and beaches.

Dining

9.0

The dining options were excellent, and I especially enjoyed the homemade preserves that added a nice touch to the meals.

Facilities

7.0

Though the facilities were generally satisfactory, I was disappointed that there was no shower at the rooftop pool for cleaning up before or after swimming.

Ricky

United States, November 2024

5.8/10

I had a great stay at Hotel Mousai Cancun for six nights. The cleanliness and cuisine were fantastic, truly elevating my experience. However, I did encounter some challenges with slow service due to short-staffing, which made waiting for menus a bit annoying. Overall, I would rate my stay highly but felt there were some areas needing improvement. 🌴🍽️

Rooms

9.0

My Suite with a King Bed was clean and comfortable, though I found the lack of counter space a bit inconvenient. The lighting and blinds system was also confusing at times.

Service

6.5

The staff were friendly, but there weren't enough of them which resulted in longer wait times for service. Even with that, they tried their best to make my stay pleasant.

Location

9.0

The hotel’s location is perfect for enjoying Cancun, especially with easy access to various attractions.

Dining

9.5

I absolutely loved the dining options. The cuisine was great, especially the baked apples!

Facilities

7.5

The facilities were generally nice, but I was disappointed there was no shower at the rooftop pool, making it less convenient to use. They also made attempts to upsell hotel purchases which felt a bit intrusive.

John

United States, October 2024

5.8/10

I had a wonderful stay at Hotel Mousai Cancun, with clean rooms and impressive cuisine. though I encountered some service hiccups. The staff were friendly, but they seemed short in number, which led to long waits sometimes. Additionally, the facilities could use some improvements, like a shower at the rooftop pool.

Rooms

9.0

The suite was clean and spacious, but I found the lighting and blinds' keypad controls to be quite confusing.

Service

7.0

While the staff were nice and friendly, the service felt a bit slow, especially during peak times.

Location

9.0

The location was fantastic, offering easy access to beautiful vistas and attractions.

Dining

9.0

The Mediterranean cuisine was a highlight of my stay, with delicious options that exceeded my expectations.

Facilities

7.0

The amenities were decent, but the absence of a shower at the rooftop pool was quite disappointing.

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Hotel Mousai Cancun Adults Only, Cancun

About the Hotel

Rooms & Amenities

Dining & Leisure

Activities & Services

Location & Transportation

Choose your room type

Price and Room Availability

Getting around

Facilities

General

Sports & Fitness

Services

Dining

Spa & Leisure

Room features

Bathroom

Media

Location

Reviews and Ratings